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PM Footprints -  Stakeholders Management using Technology
Ms Manjula D   
Mr. Muralidhar Deshpande

Assistant Professor,

Xavier Institute of Management and Entrepreneurship (XIME), Bangalore


6.30 PM to 8.00 PM 

Royal Orchid Central Hotel, 
47/1, Manipal Center,
Dickenson Road, Bangalore 

Profile of Speaker(s):
  • • PMP certified
  • • Worked in IT industry nearly 18 years, 2 years in academic
  • • Worked in Wipro for 10 years
  • • Managed IT projects across Geography, Verticals
  • • Presently Teaching ‘Business Analytics’, ‘ERP’, MIS and IT subjects @ XIME,Bangalore for MBA students
  • • Was visiting faculty to Symbiosis Institute of Business Management (SIBM), Bangalore & taught Project Management, Total Quality Management (TQM)
  • • Published couple of research papers. (Current presentation is one amongst those)
Topic Description:

During the last decades, both business and the society have undergone enormous changes. In parallel technology moved very fast & expectations from stakeholders is ever demanding. Stakeholder management is a critical component to the successful delivery of any event, project, programme or activity. To manage the demanding stakeholders, technology adoption is key driver of the success of project, event or activity.


A stakeholder is any individual, group or organization that can affect, be affected by, or perceived itself to be affected by a program. Stakeholder Management creates positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives and with help of emerging technology like SMAC (Social, Mobile, Analytics and Cloud) usage. Stakeholder management within businesses, organizations, or projects prepares a strategy utilizing information (or intelligence) gathered during the following common processes. 


The stakeholder management can apply all the industries irrespective of their location, line of Business, service or manufacturing.  


The stakeholder’s management involves the following steps/stages; 


  1. Identification of stakeholders and their expectations
  2. Prioritize
  3. Engage
  4. Feedback


This elaborates stakeholder management & expectations particularly for two industry education & IT. Enabling ‘Self Service model’ to stakeholders to help in sharing the information and increased in efficiency in operations (internal and external). 

 Expected Take-away:
Effective stakeholder management using emerging technologies like SMAC