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July 2017

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Member's Speak

• PMI Bangalore Chapter constantly provide opportunities to add PDUs that will help you to keep your credentials active. – Ramachandra Shetty (613149)

• PMI Bangalore Chapter is one of the best place to network with the PM community, to learn and share PM Practices – Muralidhar Pabbathi (951487)

• This is one of the platform, where I can get connected with Project Management professionals and practitioners. I look forward to being part of the community by sharing my learnings as a speaker or presenter. – Balaji Venkatesh (1517545)

• PMI Bangalore chapter provides immense carrier opportunities, hence want to always connected with the Community – Amala S Krishnaveni (2121596)

• PMI Bangalore chapter provides us networking opportunities, and more importantly for PEER Learning. – Ganesh Kumar Subramanian (4608169)

• PMI is one of the forum that helps you always connected with Industry PM best practices. I am connected to the community, as it also provides carrier opportunities – Kiran Duddu (4659505)

• It was my dream to be a PMP, as it is not commonly practised is our field. PMI Bangalore chapter is one of the community I look for learn and grow, and share your skills if you are a passionate about PM practices – Suma Rani H S (4824697)

Being associated with PMI Bangalore India Chapter and PM Essence from last 5 years, I was just thinking what PM Essence all about? Going down the memory lane, I recalled how I started writing articles and started contributing to Essence. I discovered a writer/author hidden in me. Refined versions of articles improved my writing skills. Then joining PM Essence team, I discovered the Editor in me where I understood the writing styles, how to do proof reading, how to ensure we deliver best quality magazine month after month. Slowly I moved as AVP – PM Essence, I discovered how suddenly I have become newsletter accountable authority. Any error in newsletter is a miss as team and being AVP for Essence, I am accountable.


This journey and my engagement with PM Essence has helped me explore myself beyond my natural Project Manager abilities and it's still open for every single one of you to embrace. Path become even more joyful when it's a voluntary act. Come join the team and discover many of YOUs within you.


-Namita Gupta, PMP, PMI-ACP (AVP, Essence)

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This is a technique to economically identify rare subjects within large, poorly-mapped search spaces.


A. Aggregate Pyramiding is a variant of snowballing used to search the best solution for problem in diverse areas including product development, social and scientific problem. Pyramiding is a search process based upon the idea that people having a strong interest in a given attribute or quality, for example a particular type of expertise, will tend to know of people who know more about and/or have more of that attribute than they themselves do (von Hippel et al 1999). For example, if an individual is an expert heart surgeon, pyramiding assumes that that individual will know of others who are still more expert in that field. Similarly, if a person is an avid collector of jazz CDs, pyramiding assumes that person is likely to be able to identify people with still larger collections of jazz CDs. When the best solution is identified using this process the screening costs are minimal compared to other competitive techniques.


[Source - Internet]



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Members Corner


pme july 2017 39We welcome all new members and thank members who have renewed their membership in June 2017.


 Appended is the list of few FREE web-based seminars (webinars) for July 2017, we have shared same list to your registered email; this is a good opportunity to earn PDUs and claim at PMI to maintain your credentials.


1. 05-July-17 10:00 AM EDT Predicting Project Outcomes

2. 06-July-17 12:00 PM EDT Do You Focus Right for Project Monitoring and Control?

3. 11-July-17 11:00 AM EDT Why do projects fail? Murphy's law?

4. 11-July-17 01:00 PM EDT Using the Innovation Management Maturity Model Toolset

5. 12-July-17 10:00 AM EDT Requirements Definition Best Practices for Software RFPs

6. 12-July-17 12:00 PM EDT Agile Service Delivery

7. 13-July-17 11:00 AM EDT Practical Real World Benefits Realization Management

8. 13-July-17 12:00 PM EDT Burning Bridges - Costly Mistakes Arising from Unnecessary Errors

9. 18-July-17 1:00 PM EDT Lean-Driven Project Management

10. 19-July-17 12:00 PM EDT Decision Making - Identification and Counterbalancing of Bounds(Rationale to Wisdom)

11. 20-July-17 3:00 PM EDT Project HEADWAY: Developing The Master Project Manager

12. 25-July-17 12:00 PM EDT Why Bad Projects Are So Hard to Kill

13. 27-July-17 12:00 PM EDT The Final Step to Agility for Your Project

For more webinars, please logon to ProjectManagement.com with your PMI credentials.

For any queries or suggestions, please write to Balakrishna Kasibatla, PMP, VP Membership, PMI Bangalore India Chapter at This email address is being protected from spambots. You need JavaScript enabled to view it.

PM Essence
“The mission of PM Essence is to facilitate the exchange of information among professionals in the field of project and program management, provide them with practical tools and techniques, and serve as a forum for discussion of emerging trends and issues in project management. PM Essence is YOUR Newsletter and Bangalore Chapter welcomes story ideas and/or suggestions to make it still better. More information can be found on the Chapter's website.”

All articles in PM Essence are the views of the authors and not necessarily those of PMI or PMI Bangalore India Chapter. Unless otherwise specified, it is assumed that the senders have done due diligence in getting necessary copyright and official clearance in respect of all letters and articles sent to PM Essence for publication. PMI Bangalore India Chapter is not responsible for loss, damage, or any other injury to unsolicited manuscripts or other material.
PMI Bangalore India Chapter # 13, Suryastan Apartments, Andree Road, Shanthi Nagar, Bengaluru - 560 027, Karnataka, India

This email address is being protected from spambots. You need JavaScript enabled to view it. T +91 80 6583 3671, +91 80 2211 5772, +91 98868 14078 http://www.pmibangalorechapter.org
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pme july 2017 30Definitions Before Solutions

-Peter de Jager




There's a quote, attributed to Einstein, that states, “If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” It turns out the quote is incorrect, and Einstein never said it.

The more accurately stated advice was, “If I had only one hour to solve a problem, I would spend up to two-thirds of that hour in attempting to define what the problem is.”, and to the best of our knowledge, it was said by an unnamed professor in the engineering department at Yale.

Regardless of who said it, where and when they said it, and what exactly they said, at the core of this quote is a seed of wisdom. Take time to decide where you're going, before you head off on a journey. It's also the very meaning of why PMBOK exists. Good planning is everything.

This is one of those observations that we often brush off as being blatantly obvious, and yet? We seem to ignore obvious advice all the time.

Three examples should suffice;

1 – Trying to fix a trend in project delivery delays without determining if the delays are due to Scope Creep or Bad Design. The problem definition should include; What exactly is causing the delays?

2 – Starting to implement a change without first checking to see if those affected by it, agree to it. The Problem Definition should include; Do we know who this change will affect, and are they in agreement with the consequences?

3 – Imposing a tax on a service, without understanding the down stream consequences of that tax. The Problem Statement should include; Have we identified, and allowed for, all secondary consequences of the tax?

In all three situations, not properly defining the problem before implementing a solution, puts us in new situations, often far more problematic than the original situations.

Again, when reading the above examples, it's almost impossible not to discard the observations as obvious, and therefore possibly as useless advice. Except for one single thing. All of the above mistakes, happen all the time, are happening somewhere as you read this.

Taking time to think about what we're trying to accomplish, to define it in detail, and then gain unanimous agreement on what our goal is, is not what we do. What we prefer to do, is rush to action.

Rushing to action is partly a result of the pressures of life. We have more things to work on, than we can accomplish in the time allowed. So, we attempt to solve that problem by moving as fast as we can. Stopping to think deeply about the problem is perceived as a waste of time. The mantra we march to is, 'Thinking isn't doing!” Nike's advice 'Just do it!', which is intended as advice to overcome procrastination, is applied to everything we do, with less than desirable results.


Another reason we rush to action is related to the Dunning-Kruger Effect where ignorance is mistaken for knowledge. When presented with a problem, we immediately assume we know what the problem is, and spend very little time examining whether we do or not. It turns out, nearly all problems are more complicated than they appear at first glance. Not accepting this fact, results in solutions that only serve to make things worse.


All of this is difficult enough to deal with when we work on a problem by ourselves, it becomes a minefield when we attempt to work together as a team to solve a problem. Why? Because if any of the above is true, then it is highly unlikely that every team member is operating with the same understanding of the problem, which means they are essentially trying to solve a variety of different problems. Making the assumption, that a team in such a state will implement a single outcome, that solves all the perceptions of what the problem was, is to put it politely, “mistaken”.


Gerald Weinberg, and Donald Gauss in their book, “Are your Lights on?” made the following statement, “A problem exists when there is a difference between what you perceive and what you desire.”


Of all the definitions relating to what problems are and what problem solving is, this one is the best reminder of the fluidity of the situation. It points out that we seldom, if ever, see things the same way, and our desires seldom, if ever, match.


There is no perfect solution to the inherent ambiguities in Problem Solving, but there is one effective strategy.


First? Take the time to write down a definition of the problem.

Second? Seek agreement on that written definition and refuse to move to the problem-solving stage until unanimous agreement is reached.


This approach, it's too simple to be elevated to a 'methodology', addresses the 'rush to action' preference. Just by taking the time to write things down, we slow down the process. If the problem is simple? Then this takes little time. If the problem is complicated? It takes more time, possibly a lot of time to write down what we think is the problem. If someone states that writing down and agreeing on problem definitions takes too long? You're standing in the middle of the danger zone. Complicated problems should, and must, demand more time to define.


This technique also addresses the need to agree on what we're about to work on, what our approaches will be, what our goals are. It clarifies for everyone what we're trying to accomplish. Yes, getting agreement on the simplest of definitions takes time, on larger problems it takes a lot of time. There's another adage relevant to this, 'Measure twice. Cut once.'


Which gets us back to the original advice in the quote, that by itself was perceived differently from one person to the next – if we're going to solve a problem? It's worth our time to take more time agreeing in advance what we're attempting to do.


© 2017 Peter de Jager – Peter never knows for certain what he's trying to solve – that's what focuses his attention on what he attempts to do. You can contact him at

This email address is being protected from spambots. You need JavaScript enabled to view it. – and view some of his presentations at: Vimeo.com/technobility