PM Footprints 25th May 2019

PM Footprints 25th-May-2019Footprints

 

 

 

Speaker 1

SreekalaSunderrajan

Name
Ms. Sreekala Sunderrajan
Designation
Global Program Manager-Collaboration Excellence
Company
Robert Bosch Engineering and Business Solutions Pvt Ltd

 

Speaker 2

SrividyaPuppala

Name
Ms. Srividya Puppala
Designation
CEO & Founder
Company
ENSCONCE Business Process Consulting Services
 
 
Date
Saturday May 25th, 2019
Time
8:30 AM to 11 AM
Venue
Royal Orchid Central
47/1 Dickenson Road, Manipal Center
Bangalore, Karnataka 560042
India.

Presentation 1

Topic: The Team salad – Your Managerial recipe!  by  Ms. Sreekala Sunderrajan

Global Program Manager-Collaboration Excellence
Robert Bosch Engineering and Business Solutions Pvt Ltd
 
Synopsis:

One of the key assets in a project are its team members. The Project manager owns the responsibility of clearly ensuring the right combination of team members are included to be a self-organized successful team. Are there any formulae of identifying this combo? Are there ways to design who is needed right now in your team? Are there stories that you can talk about in a team that runs towards your project goals. This talk will cover some looks into that.

This talk would focus these inan interesting story telling and possibly some activities to tie up your laces too!

A key take away for the audience would include how this connects to some key knowledge areas like Hiuman Resource management, Communication and Stakeholder management.

Audience will gain

  • Insights into understanding on building and identifying the right team.
  • Another key take away for the audience would include how this connects to some key knowledge areas like Human Resource management, Communication and Stakeholder management.
  • Some experiential techniques on easing and building bridges using mindfulness as a technique and concept.

 

Presentation 2

Topic: Customer Governance! Are we doing enough to create NextGen Customer Experience?  by  Ms. Srividya Puppala

CEO & Founder
ENSCONCE Business Process Consulting Services

Synopsis :

Digital Revolution has brought many things onto our plate and the rise of the volume and risk of the data floated across multiple channels whether transactional or non-transactional has opened up new events and doors across the digital terrain. Gratifying Customer Experiences and Ease of doing business is also at its peak transformational journey and maximizes the need for value driven products and services. Effective and Constant Engagement of Customer and the required analytics around it is the needed key.

Bring in the needed thought process, value added customer centric culture and the non-bureaucratic governance practices are very much required to keep ourselves ahead of competition. Let us look at the evolution of Customer Relationship Management into Customer Experience Management. Are we ready to embrace this new shift towards Customer Experience Management? How do we perceive this as an opportunity as Governing bodies or Management executives?

Audience will gain insight on

  • Driving Forces behind the Customer Relationship Management to Customer Experience Management
  • Understanding and Bridging the Gap – The Governance Mindset – Much needed Cultural Shift
  • CEM Framework and Components
  • Touchpoints for the right CEM approach

 

 
Name
Ms. Sreekala Sunderrajan
Designation
Global Program Manager-Collaboration Excellence
Company
Robert Bosch Engineering and Business Solutions Pvt Ltd
About

SreekalaSunderrajan is a Computer Science Engineer with over 14 years of experience in the Software Industry. She holds a variety of experience across Product and Service companies in multiple domains and currently is Program Manager – Worldwide Collaboration for Passive Safety Systems at Robert Bosch.  A certified PMP,ISTQB,Giftwork Certified Professional, Sreekala has won recognition in the organizations she has worked for in the areas of leadership, creativity and people engagement while designing workshops throughout on the same.

She is also a regular writer in LinkedIn and a motivational speaker at various conferences, workshops and seminars on topics ranging from Mind Management to People Management, Sports to Women Empowerment , Core Software Testing to Business Leadership, Students success to Societal change. A hands on person is all these fields, her talks are widely appreciated. She was even awarded by the Governor of State HH Smt Rama Devi for the same.

A self-driven individual and a passion to teach, Sreekala also Co-Founded “Robokul Inc.” in 2010 as a hobby to bring in Robotics Awareness in children. This venture made her the recipient of the prestigious 10000 women scholarship in 2011 by the Goldman Sachs and Indian School of Business, Hyderabad, a recognition given to the top 120 women potential entrepreneurs in a country, in a year.

A theatre hobbyist, Radio Voice over artist and a national level sportsperson who in Throw ball and Karate, Sreekala holds a variety that is always used in brings teams together. She also volunteers as a Youth Faculty for the “Art of Living Foundation” and uses the skills to give back to society.

LinkedIn Profile: https://www.linkedin.com/in/sreekalasunderrajan/

Name
Ms. Srividya Puppala
Designation
CEO & Founder
Company
ENSCONCE Business Process Consulting Services
About

SrividyaPuppala, University of Massachusetts Alumni with Global Experience; worked in US & in India; for several Fortune 500 Clients of US & Europe. She has worked for IT Corporates for about 18 years with leading players in Retail, Education, Energy Utilities, Financials, Life Sciences & Healthcare, Telecom Industry.  She comes with Extensive Experience in eCommerce, Advanced Technologies & Integration Technologies space; played varied roles as Portfolio Development manager, COE, Global Delivery, Account Governance, Process Control & Quality Compliance.

She has been providing Business and Technical Mentoring to Startups and Individuals since 2014. As a Founder of Ensconce (www.ensconce.in), she is passionate about helping Startups, Businesses to mitigate their challenges and enhance their Internal Processes for Growth/Profitability. She loves Gardening and is a Carnatic classical singer.

LinkedIn Profile: https://www.linkedin.com/in/srividyapuppala/

 

 

 

 

 

 

 

 

 

 

 

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