PMI Bangalore Chapter

PM Guest Article March 2021

An Emotional Project Manager – Part II

Manisha Bhattacharya, PMP, CSM, ISTQB, Certified Life Coach

Manisha is on a mission to inspire 1 Million Individuals to prioritize themselves. She is a certified PMP with 15 plus years in Corporate, a Certified Life Coach, Trained Image Consultant & practicing Spiritual Coach. She empowers you to look good, feel good, and be good.

 In part 1 of “An Emotional Project Manager” we saw how Harish realized (the hard way) about the  importance of being emotionally Intelligent as a Project Manager and also an individual.  He was able to bring in some small but effective changes that helped him increase his Self-Awareness, which is the core of emotional Intelligence. On being asked by his manager, Harish proposed to drive a project along with the HR to emotionally empower the current project managers as well as the future project managers. Hearing this proposal, his Boss was very excited and asked him to present the proposal in detail.

Harish started with his research and came up with the below six-step approach explanations to improve an Individual’s Emotional Intelligence. His strategy was focused on improving all four aspects of EQ i.e. Self-Awareness, Self-Management, Social Awareness, and Social Management.

Step 1: Spending ME Time

Self-awareness is the core of EQ. If you are not aware of yourself, if you do not spend time with yourself or love yourself, then no one else will do so. Our world is the reflection of what we perceive about our own self. Taking time out from your busy schedule to devote to your hobbies or self-care routine is extremely important in today’s life. Spend time with yourself to connect with your inner power. ‘Me’ time is not guilt time. It’s precious, so enjoy it. Journaling is one such tool if used daily, greatly boosts your self-confidence and self-awareness.

Step 2: 5 to 10 minutes of Daily Meditation Practice

“Mind over matter”, we have heard it many times, but did we actually prioritize our mental health over the urge to gain materialistic possessions? Talking about mental health is considered taboo. Let’s break ourselves free from it and include Meditation in our day-to-day life. Meditating could be as simple as counting your incoming breath from 1 to 20. This is one powerful tool that will do wonders for your way of living. You will discover your hidden potentials and every challenge or situation that comes to your life will look infinitesimal in front of your personal strength. It is best done first thing in the morning and the last thing before going to bed. Often we cloud these times by consuming unnecessary stuff from social media. So switch from browsing your smartphones to meditating during these times.

Step 3: Writing Positive Affirmations

What and how we speak to ourselves is probably more important than what and how we talk to others. After all, we are most affected! The thought is created by us and similarly we are the one who is going to experience the similar feeling even before that thought or words reaches the other person.

For example: Let’s say you have a colleague with whom you do not share a very warm relationship. You see him and think “Oh God, Why did I see him first thing in the morning”. This thought is not of a positive vibration so definitely you experience a certain uneasiness or negativity. And in due course, the same vibration also reaches your colleague.

In the same way, writing powerful positive affirmations sets a positive tone for the day. When you write a positive affirmation, you are the first person who benefits from the happy or positive feeling. Keeping a daily journal and including positive affirmation to your morning routine not only helps you grow as an individual but also helps you become more compassionate towards all those with whom you will be interacting through the day.

Step 4: Be Mindful

This is probably the most understated concept of being emotionally intelligent. Often our future behavior towards others is largely governed by our past experiences with that person or situation. What we miss to do is be in the present. Past is past and future is unknown, the most important thing is the Present. A great book to read to be mindful is the “Power of Now” by Eckhart Tolle.  So often we tend to chase things that are futile. Run behind the future or the past that cannot be relived again. In doing so we miss out on the beautiful present. You may be on a quest that is completely unnecessary. Life is HERE, Life is in the NOW and NOW is always beautiful and happy.

Step 5: Delayed Response

Imagine you received an unpleasant email from your colleague. What would be your immediate reaction? Typically we tend to react instead of responding to any situation. You must be now thinking what is the difference between reacting and responding? Reacting is basically you are countering the situation, whereas responding is when you analyze the situation from a third person’s point of view by keeping yourself out of the situation and then replying to the situation. A delayed response is when you are confronted with an unpleasant situation and you are responding to that situation with a delay instead of reacting immediately. This delay helps you to cool off from the initial emotional turmoil and gives you sufficient time to logically analyze the situation.

Step 6: Show that you care

Most of the time we care for someone and hesitate to express our feelings. It could be for our fellow colleagues or our family members. If you care for someone, you should definitely show it in your actions. A small appreciation or a simple “Thank you” note goes a long way to boost the self-confidence of the other person. Remembering little things like birthdays or work anniversaries and wishing them on their special days, not only shows you value their contribution towards the organization, but also value them as an individual. This helps immensely to improve your relationship with others.

After seeing the presentation and the six-step approach, his boss was very impressed and gave Harish a pat on his back.

Not everything you do needs to attract monetary benefit, sometimes it feels great to do things for others when they least expect it from you.

By Manisha Bhattacharya, PMP, CSM, ISTQB, Certified Life Coach in/manishabhattacharya/